1. Excellent day at work. I did have one very angry customer, and after talking to her calmly, and got her to address the problem instead of screaming at me, I troubleshooted the problem and managed to get someone out there to fix it for her. I also… more »

I'm walking in Tonawanda, when suddenly the sky grows dark and a vast thunderstorm strikes. I'm walking over the Youngs Street bridge when this occurs. I start noticing people changing. Faces start to flake and puff up. Skin tone turns to a pale beige… more »